Privacy policy

At Reaseven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Payment-related information
  • IP address and device information
  • Browser type and website activity
  • Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments and prevent fraudulent transactions
  • Ship and deliver your purchases
  • Provide order confirmations and tracking information
  • Respond to customer service inquiries
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Communicate with you about your orders
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments are processed through secure payment providers and payment-processing services.

Reaseven does not intentionally store complete credit or debit card numbers on our own systems. Payment information may be handled directly by the applicable payment processor according to its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide essential website functionality.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some features of our website.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting service providers
  • Analytics and technology providers
  • Customer service providers

These parties receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal proceedings, government requests, or when necessary to protect our rights, customers, website, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your data is used
  • Object to or restrict certain processing activities where applicable

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable laws.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Reaseven
Email: support@reaseven.shop
Phone: +1 (327) 324-5660
Address: 2 Patrick Ct, Houston, TX 77024, United States