Shipping policy

Thank you for shopping with Reaseven. We are committed to processing and delivering your orders safely, efficiently, and on time. Please review the information below regarding our shipping process.

1. Shipping Locations

We currently offer shipping within the United States.

2. Shipping Cost

Free shipping is available on all orders within the United States. There are no additional shipping fees at checkout.

3. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed before our daily cut-off time will generally begin processing on the same business day.

Order Cut-Off Time: 2:00 PM
Time Zone: Central Time (CT), United States

Orders placed after 2:00 PM CT, on weekends, or on U.S. holidays will generally be processed beginning on the next business day.

4. Shipping & Delivery Time

After your order has been processed, estimated delivery time is:

3–5 business days

Please note that delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances beyond our control.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the package has been handed over to the carrier.

6. Delivery Delays

While we work with reliable shipping carriers, occasional delays may occur due to severe weather, holidays, high shipping volumes, carrier disruptions, or other unforeseen circumstances.

If your package is delayed, please allow additional time for delivery before contacting us.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that your shipping address is incorrect, please contact us as soon as possible at:

Email: support@reaseven.shop
Phone: +1 (327) 324-5660

We will do our best to update the address before the order is shipped. Once an order has been shipped, we may be unable to make changes.

8. Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and, if applicable, photographs of the damaged package and product.

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. You may also contact us for assistance.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Reaseven
Email: support@reaseven.shop
Phone: +1 (327) 324-5660
Address: 2 Patrick Ct, Houston, TX 77024, United States

We appreciate your business and thank you for choosing Reaseven.